Amenities
Hearing loop system throughout hotel
Mobile hoist
24 hour reception
Free wifi
Wake-up service
Around the hotel
Step-free access throughout
All doors at least 800mm wide
Contrast markings at start and end of ramps
Contrast strips on all steps
Handrails extend beyond start and end of stairs
Low pile carpet throughout
Electric wheelchair/ mobility scooter charging
Clear walkways/corridors throughout
Contrast markings on most internal steps
Handrails easy-to-grip
No thresholds over 5mm
All public areas and accessible rooms level
Handrails extend beyond start and end of ramps
Contrasting colours for walls, floors, furniture and fittings in public areas
All stairs and steps are equipped with handrails
Doorways minimum of adult standing height
Handrails contrasting colour to background
Lifts free from background music
Vibrating/flashing alarm clocks available
Dimmable lighting
Non-slip bathroom flooring
Non-slip floors throughout
Non-slip surfaces at edge of steps
Braille or tactile signs
Doors to guest rooms have lever handles
Doorways to accessible rooms and public areas at least 800mm wide
Handrails on both sides of staircases
Hotel entrance equipped with automatic door
Level access or ramps throughout public areas and accessible room
Lift access to all bedrooms and restaurant
Lock and handles reachable from wheelchair in accessible rooms
Mirrors inside lifts
No all white rooms
Quieter areas available in public spaces
Signs comfortably visible from wheelchair
Signs in contrasting colours
Tactile markings on all steps
Bedrooms
Minibar reachable from wheelchair
No flowers or plants in bedrooms
No flowers or plants in/near room
Family rooms available
Key card switches reachable from wheelchair
Bathrobes and slippers provided
Blackout curtains or blinds in bedrooms
Closed-captioned TV
Free baby cots
Interconnecting rooms
Light switches reachable from bed
Wardrobes/drawers reachable from wheelchair
Safes in bedrooms reachable from wheelchair
At least one seat with rigid arms in bedrooms
Bedrooms equipped with lockable safe
Desks usable by wheelchair users
Door lockable from the inside
Level surface in bathroom
Lights in bedrooms reachable from wheelchair
Rooms free of fragile ornaments
Sockets by desk reachable from wheelchair
Tactile room numbering
Thermostats reachable from wheelchair
Bedrooms have unobstructed access routes of 800mm
Public toilets
Slip-resistant flooring in public bathroom
Alternative to hand dryer available in public toilets
In public toilets, toilet paper reachable from toilet
Public toilets contrast marked or contrasting colour
Empty surfaces adjoining washbasin in public toilets
Mirror above washbasin usable from wheelchair in public toilets
Public bathroom has unobstructed access routes of 800mm
Soap dispensers reachable from wheelchair in public toilets
Waste
All paper recycled
Complimentary toiletries in recycled/recyclable plastic packaging
Toiletry refills
Dining
Vegetarian menu choices
Vegan menu choices
Vegan afternoon tea menu
Children's areas and/or activities provided in restaurants
Children's menu
Early dining options available for children's meals/families
High chairs in hotel restaurant
Restaurant chairs moveable
Children allowed in bar
Wheelchair can fit under restaurant tables
Access routes of at least 800mm wide in restaurants
Hotel Policy
Goods and services locally sourced wherever possible
Familiarisation tours provided upon request
Hotel has environmental policy or similar
Welcomes service animals
Hotel supports local organisations and/or charities
No smoking throughout the hotel building
Training and development opportunities for hotel employees
Low flow toilets
Water saving showers
Children allowed in bar
Children of any age welcomed
Designated accessible bedroom
Accessible bedrooms have unobstructed access routes of at least 800mm
Minibar reachable from wheelchair in accessible rooms
Light switches reachable from bed in accessible rooms
Safes reachable from wheelchair in wheelchair-accessible rooms
Wardrobes/drawers reachable from wheelchair in accessible rooms
Adjustable wheelchair-accessible wardrobes in wheelchair-accessible rooms
In accessible rooms, spyholes at wheelchair height
Accessible rooms have emergency alarms reachable from bed
Level accessible rooms (without thresholds of over 5mm)
Key card switches reachable from wheelchair in accessible rooms
In wheelchair-accessible rooms, sockets in bedrooms reachable from wheelchair
Curtains in accessible rooms can be remotely operated from bed
Desks comfortably usable by wheelchair users in wheelchair-accessible rooms
Full-length mirrors in wheelchair-accessible rooms
Interconnecting accessible rooms available
Lights in bedrooms reachable from wheelchair in accessible rooms
Light switches and lamps reachable from wheelchair in wheelchair-accessible rooms
Minibars reachable from wheelchair in wheelchair-accessible rooms
Sockets in bedrooms accessible from wheelchair
In wheelchair-accessible rooms. thermostats and air conditioners reachable from wheelchair
Accessible rooms have unobstructed access routes of 1000mm
Bathroom
Bathroom washbasins reachable from toilet
Grab rails in showers
Showers have non-slip surfaces or mats
Wet room available
Toilets in bathrooms contrast marked or contrasting colour
Bathroom locks and handles wheelchair height
Bathrooms have thermostatic taps
Bathroom taps have lever handles
Bathroom washbasins reachable from wheelchair
Detachable shower head
Empty surfaces adjoining washbasin in bathrooms
Exposed pipes under bathroom washbasins insulated
Mirror above bathroom washbasin usable from wheelchair
Rail on inside of bathroom door
Shelf for bottles in the shower
Shower chair
Shower controls reachable from wheelchair
Shower heads can be fixed at wheechair height
Standalone showers
Step-free shower
Toilet paper reachable from toilet in bathrooms
Toilet paper reachable from wheelchair
Bathrooms have unobstructed access routes of 800mm
Wheelchairs can fit under bathroom washbasins
Bathroom bins reachable from wheelchair
Bathroom towels reachable from wheelchair
Babies and young children
Public toilets equipped with baby changing facilities
Cots
Some rooms with baths
Rooms with fridges available
Hotel is pushchair accessible
Experience
Games available to borrow
Park and/or children's play area nearby
Outside the hotel
Well lit car parking area
Mats or non-slip surfaces at entrance
Hotel entrance at least 800mm wide
Car parking is available next to the hotel
Clearly marked accessible parking
Designated accessible parking area level
Designated accessible parking within 50m of hotel entrance
Drop off area by accessible entrance
Hotel entrance at least 800mm wide
Level car park
On-site car park
Surface to entrance smooth and even
Well lit entrance
Designated accessible bathroom
Showers have non-slip surfaces or mats in accessible rooms
Non-slip bathroom flooring in accessible rooms
Grab rails on walls in accessible bathrooms
Bathroom washbasins reachable from wheelchair in accessible rooms
Backrest on toilet in designated accessible bathroom
Bathroom bins reachable from wheelchair in accessible rooms
Bathroom makeup mirrors usable from wheelchair in accessible rooms
Bathroom mirrors visible from wheelchair in wheelchair-accessible rooms
Bathroom soap dispensers reachable from wheelchair in accessible rooms
Bathrooms of accessible rooms have emergency alarms
Bathroom taps have lever handles in accessible rooms
Bathroom towels reachable from wheelchair in accessible rooms
Grab rails around toilets in bathrooms of wheelchair-accessible rooms
In bathrooms of accessible rooms, toilet paper reachable from wheelchair
Level bathroom floor in accessible rooms
Mirror above bathroom washbasin usable from wheelchair in accessible rooms
Retractable grab rails around toilets in accessible rooms
Shower chair in accessible rooms
Shower controls reachable from wheelchair in wheelchair-accessible rooms
Shower gel/shampoo dispensers reachable from wheelchair in wheelchair-accessible rooms
Soap dispensers reachable from wheelchair in bathrooms of wheelchair-accessible rooms
Step-free shower in accessible bathroom
Toilet paper reachable from wheelchair in wheelchair-accessible rooms
Toilets in bathrooms contrast marked or contrasting colour in accessible rooms
Turning space for wheelchair in bathrooms of accessible rooms
Accessible bathrooms have unobstructed access routes of at least 800mm
Vertical rails by washbasins in bathrooms of wheelchair-accessible rooms
Washbasin reachable from wheelchair in bathrooms of wheelchair-accessible rooms
Wheelchairs can fit under washbasins in accessible rooms
Accessible rooms have emergency alarms reachable from shower
Towels/handryer dryers reachable from wheelchair in bathrooms of accessible rooms
Energy/ Emissions
Low energy consumption lighting
Building Management System
Green certifications
Green tourism award
Our Team
Our team trained in welcoming guests with disabilities
Transport
EV charge points
Designated accessible public toilets
Turning space for wheelchair in accessible public bathroom
In accessible public toilet, toilet paper reachable from toilet
Accessible public toilet in contrasting colour to background
Accessible public bathroom equipped with emergency alarm
Accessible public toilet has emergency alarm
Accessible public toilet has emergency alarm reachable from toilet
Accessible public toilet near meeting rooms
Accessible public toilet near restaurant
Accessible public toilets clearly signed
Accessible public toilets fitted with full length mirrors
Accessible public toilets have lever handle taps
Accessible public toilets have retractable grab rails
Bins reachable from wheelchair in accessible public toilets
Exposed pipes under washbasins insulated in accessible public toilets
In accessible public toilet, toilet paper holders reachable from wheelchair
Mirror above washbasin visible from wheelchair in accessible public toilets
Slip resistant flooring in accessible public bathroom
Soap dispensers reachable from wheelchair in accessible public toilets
Accessible public toilets have unobstructed access routes of 800mm
Washbasins reachable from wheelchair in accessible public toilets
Wheelchairs can fit under washbasins in accessible public bathroom
Lifts
All lift controls reachable from wheelchair
Handrail in lift
It's possible to avoid the lift
Level entrance to the lift
Lift entrance at least 800mm wide
Tactile/braille buttons for lift
Reception
No glass screens in reception
Seating and tables near reception
Family Friendly Amenities
24 hour reception
Free wifi
Bedrooms
Family rooms available
Blackout curtains or blinds in bedrooms
Free baby cots
Interconnecting rooms
Bedrooms equipped with lockable safe
Door lockable from the inside
Rooms free of fragile ornaments
Public toilets
Alternative to hand dryer available in public toilets
Dining
Children's areas and/or activities provided in restaurants
Children's menu
Early dining options available for children's meals/families
High chairs in hotel restaurant
Children allowed in bar
Hotel Policy
No smoking throughout the hotel building
Children allowed in bar
Children of any age welcomed
Bathroom
Showers have non-slip surfaces or mats
Detachable shower head
Babies and young children
Public toilets equipped with baby changing facilities
Cots
Some rooms with baths
Rooms with fridges available
Hotel is pushchair accessible
Children under 3 stay free
Experience
Games available to borrow
Park and/or children's play area nearby
Outside the hotel
Car parking is available next to the hotel
Designated accessible bathroom
Showers have non-slip surfaces or mats in accessible rooms
Lifts
It's possible to avoid the lift
